The second-hand marketplace Users Voice Frustration Regarding Size Modifications
Members of the platform have expressed outrage following a change that caused items being listed as the wrong size.
This online marketplace has altered its measurement guidelines for women's and children's clothes but did not contact all shoppers about the modification.
Social Media Reaction
Countless users and merchants are expressing on platforms saying Vinted listings now show a modified sizing category versus the original listing due to the recalibration.
Vinted explained the new system was more in line with similar services.
They have suggested members to check their listings and manually change the size when needed, causing user dissatisfaction.
Measurement Approach Changes
Previously, the sizes had both numerical and alphabetical indicators, for instance S/8 or M/10.
The updated approach includes an alphabetical indicator and numerical range such as S/UK 8-10.
In some cases, the sizing has been recategorised - for example a size L used to be a 12 but now shows as UK 16-18.
User Experiences
One content creator, who makes TikTok content about plus-size fashion, stated the update "complicates both purchasing and selling".
"Few clothing companies classify XL as 20-22," as the platform currently indicates.
Another user, based in Glasgow, explained products she uploaded on Vinted with size 14 labels were showing in the marketplace as size 20–22.
"If buyers measuring 20-22 acquire them they may become frustrated," she explained.
Required Changes
Another shopper, located in England, said she had been left angered because the modification necessitated personal updates the sizing for "all her products".
"For me this is particularly frustrating, as I'm chronically ill and selling on Vinted has been paramount for me since losing part of my income," she explained.
Marketplace Information
The service features exceeding 100 million users, with 18 million British users.
It has become a favored option compared to resale services such as eBay and Depop.
This is not the initial instance when a surprising modification to the app has proved unpopular: last year, the service retracted a modification regarding delivery choices following member complaints.
